Privacy policy

The data controller is Daniel Brosed Giral, VAT number (NIF) 18102130A, with registered address at Avinguda de la República Argentina 257-259, Barcelona. For any matters relating to this page, please write to hola@solehand.com.

Upon creating your account: your email address, your name, and your user identifier. Additionally, your acceptance of the terms, including the full text, the date, and the IP address from which you accepted them. This last point serves as both your record and ours.

In your profile, should you complete them: a short description, a photo, a cover image, and links to your website, Instagram, or LinkedIn. All are optional.

In order to assist you: a contact telephone number and email address, controlled by two toggles you decide on so the community can or cannot see them. If you do not tick them, they do not leave the database.

Regarding events: the places you book and release, and the waiting lists you join.

Regarding the Sole Hand Scale programme, if you contract it: the milestones we agree with you at the start, your attendance, and, should you claim the guarantee, the request and whatever you provide for the review.

Regarding the use of the application: what type of action you take (logging in, opening a tool, booking a place) and when. From these logs, we do not store your IP address, your browser details, or the content of what you write.

Regarding payment: the customer and subscription identifiers returned by Stripe, and the payment status. Your card details never pass through our servers at any point.

If you refer someone: your link, the clicks it receives, the registrations it brings, and your settlements, alongside the tax details required to pay you with a proper invoice and withholding tax.

If you write to us via the website form: your name, your business if you add it, your email address, your telephone number if you provide it, and whatever you tell us. The form does not send anything by itself: it opens WhatsApp with that message already written so that you send it. At the same moment a copy of those fields reaches us by email, and if you ticked the membership box we also store the text you accepted, the date and the address you accepted it from, which is what the law requires us to keep.

The community conversation takes place in WhatsApp groups divided by sector. Joining the groups is voluntary: you can be a member without being in any.

Upon joining a group, your telephone number becomes visible to the other members of the group. We inform you of this before adding you, and we only add you if you ask us to.

We do not automate any WhatsApp messages: whatever is written is written by a person. When the website form opens WhatsApp with the message drafted, you are still the one who decides to send it, from your phone and with your number. Data circulating on WhatsApp passes through their platform under their own terms and privacy policy.

If you join using a member's link, we record that they referred you in order to calculate their commission. They do not see your data: they only see that a registration occurred and the amount they are paid.

If a member gives us your details so we can contact you, we will tell you who gave them to us in the first message we send you and, at the latest, within one month. We will not write to you via WhatsApp or email for commercial purposes without you having requested or authorised it beforehand.

To provide you with the service you have contracted: the account, the community, the events, and the tools. Without this data, there is no service.

Because you have decided so: the telephone number, the contact email address, the profile links, and the WhatsApp groups are optional and you can remove them whenever you wish.

For legitimate interest: to maintain the service, detect abuse, and understand which parts are used so we can improve them. That is why the measurement records the type of action rather than the content.

Due to legal obligation: invoicing, accounting records, and tax withholdings for those receiving commissions.

On our own servers hosted by Hostinger, in Francia, within the European Union. We do not use third-party analytics: usage data does not leave our servers.

Hostinger: hosts the servers and delivers the emails we send you.

Stripe: processes payments. They handle your card details, not us.

Holded: issues the invoices for each payment, as required by law.

Cal.com: if you book a meeting with us, the appointment is managed there.

WhatsApp (Meta Platforms Ireland): it is our contact route and also where the community conversation lives. If you write to us there, the message and your number pass through their platform, under their terms and privacy policy.

If you claim the Sole Hand Scale programme guarantee, the committee (three members of your group and one founder) will see the milestones and the data you provide for the review, and only that, with your express consent.

Nobody else. We do not sell data to third parties nor pass it on so that anyone can sell you anything, and if we were ever required to hand it over by legal obligation, it would only be handed to whoever the law dictates.

Usage logs are deleted after 90 days. This is not an intention: it is a task that runs automatically and can be verified.

Your account and its contents, for as long as you keep it open.

The evidence that you accepted the terms, the invoicing data, and the commission settlements, for the period required by law, even if you close your account.

The following are deleted: your telephone number and contact email, all your usage logs, your notifications, your event bookings, and any requests you may have sent. Your photo and cover image are removed from storage. Your access disappears and the account email address ceases to be valid.

You leave the WhatsApp groups yourself, or we remove you if you ask us to; what you wrote there remains on the other members' telephones, as in any chat.

If your business is left with no one inside it, it is deleted entirely along with everything attached to it.

We also retain the evidence that you once accepted the terms, as well as your email address if at any point you requested access or received an invitation: this is the proof that such a request existed.

You can ask us for access to your data, to correct it, to delete it, to restrict its use, to object to its processing, or to take it elsewhere. You request this by writing to hola@solehand.com and we will reply.

If you believe we have not acted properly, you may lodge a complaint with the Spanish Data Protection Agency (aepd.es). We would prefer you told us first, but the right is yours.

The community is for adults who are entrepreneurs. It is not directed at minors and we do not create accounts in the names of minors.

If what we do with the data changes, this page changes and its date is updated. Any changes affecting what you accepted upon registration will be requested from you again: that is why we store the full text of each version and never edit it.